Terms of Use

TCI Rent is a managed long-term rental marketplace for the Turks & Caicos Islands, designed to help renters request properties through TCI Rent and help landlords receive more qualified renter interest.

The platform provides listing, search, rental request, qualification, coordination, and landlord dashboard tools, but it is not automatically a party to rental agreements unless separately agreed in writing.

Using TCI Rent means you agree to use the platform lawfully, respectfully, and only for genuine rental-related activity.

Landlords are responsible for providing accurate listing details, including price, location, availability, lease terms, property features, and photos.

Landlords must have the right to advertise the property and must update or remove listings that are no longer available or no longer accurate.

Landlords are expected to work with TCI Rent professionally during qualification, viewing coordination, and rental follow-up, and to comply with applicable housing, tenancy, consumer protection, and privacy obligations.

Renters are responsible for providing truthful contact details, rental requirements, and qualification information when submitting requests through TCI Rent.

Renters should work through TCI Rent for communication and viewing coordination, independently review property details, ask questions, and confirm lease terms before paying deposits or signing agreements.

Renters must not misuse the platform, send spam, harass landlords, impersonate others, or submit misleading information.

To apply for landlord access, users must submit verification documents including a government-issued ID and proof they are authorised to advertise the property.

Landlord listing access is granted only after admin review and approval of submitted verification information.

We may reject, suspend, or remove landlord access and listings where information appears inaccurate, incomplete, suspicious, unlawful, or inconsistent with platform standards.

TCI Rent provides a managed marketplace and coordination tools, but rental agreements, payments, deposits, viewings, and property access remain subject to the final arrangements between renters, landlords, and any separately agreed TCI Rent service terms.

We are not responsible for losses, disputes, damages, unavailable properties, inaccurate landlord statements, renter decisions, or third-party actions outside our reasonable control.

Nothing in these terms limits liability where it cannot be limited under applicable law.

If you see an inaccurate, suspicious, unsafe, or unavailable listing, report it to TCI Rent using the contact form or the relevant listing enquiry details.

Please include the listing title, URL, and a clear description of the issue so we can review it efficiently.

We may contact the landlord, request additional information, edit visibility, or remove content while we investigate a report.